Aoun Rizvi

I had my kitchen Counter top replaced as well as both bathrooms. I am very pleased with the service and their quality of granite. Management is very customer focused and are easy to communicate with. Will continue to use their service in the near future.
Overall happy with the service they provided. Thank you TGI !!!

Roberta Conley

Had a granite countertop installed today (August2,2019). I was very impressed with the whole shopping experience. The salesman (Ryan) was very informative and a pleasure to deal with.I found the pricing competitive and the slab we were shown, looks beautiful in our kitchen. The installers were on time, very professional…

Ed Harrison

It was a pleasure doing business with TGI! Thanks to receptionist Krystal, Kingsley in sales, Steven and the installers (forgot their names). Kingsley took the time to explain to us the different kinds of stone, installation requirements, etc., and for securing the best price in Ottawa. The entire team is extremely professional, and I would not hesitate to recommend TGI to anyone who asks…

Sandra Graham

Loved that we were able to see the slabs we were purchasing.  Kristen was very helpful with the layout ensuring no seams!! Looks beautiful. Thank you!

Ashley Miron

All around great experience. I went in for a very small kitchen, and they treated me the same as a client who was ordering for a larger house. The sales manager was very helpful, they scheduled me in quite quickly and the install crew was very kind and professional. Would highly recommend.

Cory O’Reilly

Extremely happy with the service and follow-ups from TGI. From purchase to installation, the entire experience was great. Would highly recommend Kingsley and team.

Adam Boyle

I hired TGI Quartz and Granite to do my kitchen countertops and island with waterfall. They also did my master bathroom countertop. Outstanding service from initial consultation, preparing for the installation, measurement, the installation itself, and the follow-up. They have the entire customer journey covered. I shopped around at 3-4 places this company is the best. Very strong customer attention…

Espie Zapanta

It was a pleasure doing business with TGI! Thank you to Kingsley for explaining to me the different kinds of stones and for securing the best price in town. Thank you to Ryan for the excellent support and for expediting the install. And a special thank you to the fantastic team of Jaime, Dirk & David who did an excellent job in installing my countertop. I definitely recommend TGI! In fact I already did to two of my neighbors…

Kareem Elmahdy

I would definitely recommend these guys! They were very responsive and very accommodating from beginning to end. Not to mention the best price i could find around town.  The installers (Yves and Pepe) were great! Very professional and friendly. And they showed that they cared by making slight modifications (moving a piece of wood here, cutting a piece there) in order to optimize the installation.

J Brayman

Overall we’re thrilled with the end result, so 5 for us: we have beautiful Quartz and an awesome Bristol sink in our kitchen! Note: will be installing backsplash separately with different company. A few things based on our Quartz: 1. SALES experience (5-star)… Ryan did an amazing and thorough job and went the extra mile! He beat a super-competitive (previous lowest) price and explained the entire process & answered questions despite being short-staffed/busy…

Ronald Junk

A few weeks ago I went to TGi for a custom vanity top.Crystal, an efficient receptionist, met me and took me to Kingsley in sales, who showed me alternative granite stones and I chose one. It was ready within the same week and I picked it up and had it installed by my contractor. It is gorgeous and the price was very fair. Kingsley and the quality of the work left me with a highly favourable impression of this shop…

Connor Sheehan

Overall very good experience with TGI. I felt accommodated from the beginning and the process was mostly smooth. There was an issue with the sink cut-off being off but it was rectified within a week. Given our circumstance, I would recommend that the final template approval include more precise measurements for cut-outs as I could have noticed the sink issue before final cuts.

Sheila Trivisonno

We are very happy with our experience with TGI, from start to finish. The receptionist gave us the information we needed to begin our search for a quality product. We then met with Ryan who was extremely efficient and helpful in planning and calculating the cost. The installation was executed in a very short time and the young men were very courteous and hard working. We would highly recommend TGI.

H. Zhang

I upgraded my kitchen countertop a while ago with TGI with great result. While it is worth mentioning that their prices are very reasonable, my main focus is on quality both the material and workmanship and I have to say TGI did a wonderful job in all aspects – initial consultation, selection of material, installation and follow up. Special appreciation goes to Ryan who had been tremendously professional, helpful and proactive in all steps from start to finish…

Julia Blanco

We visited several stone fabricators before coming here. We had an excellent overall experience at The Granite Importers. Not only Diego and Ryan gave us an EXCELLENT PRICE for a good quality stone but also the store was very family friendly. I have two toddlers and here we could leave them in the playroom and choose at our peace, which none of the other fabricators provided.

Greg Singleton

After doing a lot of research and comparing different sources for the installation of new granite in our kitchen, we chose The Granite Importer. Their focus on our desired look, patience as we searched just the right piece, working with granite distributor to find the right slab, and making very valuable suggestions on small changes that would enhance the overall finish and look, made the entire process easy.

Lisa Mazzoni

It was a great experience working with TGI. They price-matched our lowest quote no problem and installation was done quickly as promised. Ryan was great throughout the whole process and answered any questions we had with no hesitation. We are very happy with our new kitchen countertops!

Diana Shaw

Working with the TGI group made choosing our countertops easy. They helped us explore all of the possible options, they showed us very fair and reasonable prices and were quick and efficient when it came to the installation. All and all they provided a great service that I would gladly recommend!

Serge Asselin

Very satisfied with my dealings with TGI. Their pricing was very competitive and their service excellent. We did have a bit of an issue with the original install but the owner Dhiego was quick to have the situation remedied. He is very committed to customer satisfaction.

Mary MacLatchy

Great experience working with Kingsley, he helped us select a beautiful style of Quartz for our kitchen renovation and it turned out great, waterfall island and all! Would highly recommend buying with TGI, friendly and easy to work with. Thanks, Mary and Paul

Tony McCulloch

Where to start… these guys are terrific!! We stopped by the showroom and found Ryan was most helpful and patient. We learned a lot and found samples quickly. Before long we had a contract and within no time the installers arrived at our door. Mason and Phil were great; very efficient and friendly. They really know their stuff and it wasn’t long before they were on their way out.

Syd Backman

We were very pleased with TGI. Our salesperson Kingsley helped us to choose the right stone for our kitchen. He was very knowledgeable, professional and patient and explained exactly how everything was to proceed. He was always available to take our phone calls and returned calls promptly. The installation was completed in 10 days as promised.

Shoeb Ahmad

After looking for a while this is the best place in Ottawa to buy Granite. They have very good service. I am very happy with the granite that i purchased. My kitchen looks very beautiful and it raised the value of my house. Before you buy your Granite from anywhere else talk to TGI first. Thank you TGI for the great job.

Guang Shi

We just had our Tan Brown granite counter tops installed in our kitchen and en-suite bathroom yesterday and we are very happy about the result. It has exceeded our expectations. Everyone at TGI (Diego et al) has been nice to work with in the whole process. Specifically we would like to thank Jamie (and his assistant Ron) for the installation job well done!


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